Privacy Policy
Privacy Policy
Last Updated: February 8, 2025
1. Introduction
Shield Home Health (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://shield-hh.com/). By using our site, you consent to the practices described below.
2. Information We Collect
- Personal Information: When you contact us via forms, email, or phone, we may collect your name, email address, phone number, and any additional information you provide.
- Automatically Collected Data: We also collect technical data such as your IP address, browser type, and operating system through cookies and similar tracking technologies.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support.
- Process appointment requests and service communications.
- Improve our website and services.
- Send updates, newsletters, and promotional messages (if you opt in).
- SMS Communications: If you opt in to receive SMS messages (e.g., appointment reminders or updates), your mobile number will be used solely for that purpose. Standard messaging rates may apply, and you can opt out at any time by replying “STOP” (or “HELP” for assistance).
4. Disclosure of Your Information
We do not sell or rent your personal data. We may share your information with trusted third-party service providers who help operate our website and deliver our services. These providers are contractually required to keep your data confidential. We may also disclose information if required by law or to protect our rights.
5. Cookies and Tracking Technologies
Our site uses cookies and similar technologies to enhance your browsing experience and to collect usage data. You may adjust your browser settings to refuse cookies, but some features of the site may not work properly.
6. Data Security
We implement strict access controls and data encryption to prevent unauthorized sharing of user data. In addition, we take other reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights or if you have questions about your data, please contact us using the details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the site after changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@shield-hh.com
- Address: 7940 Silverton Avenue, San Diego, CA 92126